The COVID-19 pandemic forced accounting firms to adapt at a speed and scale that was previously unimaginable. Overnight, businesses abandoned traditional workflows and embraced entirely new ways of operating.

Using Practice Excellence data from before, during, and after the pandemic, this report analyzes the key distinctions between firms that excelled through this period, and those that didn’t.

This report explains:

• Business tactics that successful firms prioritized

• Three key efficiency wins

• Growth tactics that faced the biggest changes

• Strategies firms are implementing to engage and retain clients

Read this report to learn how leading firms excelled during and after the COVID-19 era.